Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 14 days of delivery.

Once your return is received and inspected, your refund will be issued to your original payment method.

Exchange policy

We do not offer exchanges. If you require help, please contact us at help@byterry.com.

Cancellation policy

Unfortunately, we cannot cancel orders once they are placed. If you require help, please contact us at help@byterry.com.

Faulty or damaged goods

If your goods bought are received as faulty or damaged, please contact us at help@byterry.com.

Please include a picture of the faulty item and an explanation of the fault. Our Customer Service team will assess the product and be in touch to arrange either a replacement or a refund if applicable. 

BY TERRY are not responsible for any damages or losses of returns during the shipping of product back to us. Please retain a proof of purchase receipt as evidence of shipment.

Returns are processed within 10 days following receipt of the item(s) at the warehouse. Once your return has been processed and verified, we will issue a refund for it. Your refund will be issued to your original payment method. Depending on your bank, it may take up to 10 days to get your account credited.